The Unified Modelling Language (UML) is a language for specifying, visualizing, constructing, and documenting the artefacts of software systems, as well as for modelling business ...
A. Minosi, S. Mankan, A. Martinola, F. Balzarini, ...
Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...
Understanding the performance and dynamic behavior of workflow is crucial in being able to modify, maintain, and improve it. A particularly difficult aspect of measuring the perfor...
The day to day rhetoric associated with spam control focuses on measures, technology, rules or fees to impose order or control. These efforts concentrate on the broad range of mess...
Matt Leonard, Mayra Rodriguez, Richard Segal, Robe...
Agent-based simulation is increasingly used to study systems in many areas of business and science. Using agentbased simulation for prediction could be very valuable. However, the...