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ECIS
2004
15 years 8 months ago
Business alignment in the CRM domain: predicting CRM performance
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Ronald Batenburg, Johan Versendaal
ECIS
2004
15 years 8 months ago
Evaluating integration approaches benefits adopted by healthcare organisations
Healthcare organizations consist of a large number of disparate information systems (IS). These have been deployed to support specific needs of healthcare organisations. The infor...
Khalil Khoumbati, Marinos Themistocleous, Zahir Ir...
ECIS
2004
15 years 8 months ago
Measurement of user-perceived web quality
Web sites are now considered an extension of the entire business, not just an additional channel or storefront or a simple information portal for the company. Creating an effectiv...
Ravi T. Seethamraju
IADIS
2004
15 years 8 months ago
A conceptual modeling of multimedia documents
Our research works are interested in the identification and the representation of the semantic structures of multimedia documents. The semantic structure of a multimedia document ...
Mohamed Mbarki, Chantal Soulé-Dupuy
IADIS
2004
15 years 8 months ago
Constructing digital libraries with quality
Digital Libraries can be considered islands of specialized collections on the Web, which have their own management policy to control publishing and access, offering an environment...
Ewerton M. Salvador, José Jorge L. D. Jr., ...
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