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KDD
1997
ACM
142views Data Mining» more  KDD 1997»
15 years 10 months ago
Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Paul Xia
COLING
1990
15 years 7 months ago
Concept Analysis And Terminology: A Knowledge-Based Approach To Documentation
The central concern of terminology, a component of the general documentation process, is concept analysis, an activity which is becoming recognized as fundamental as term banks evo...
Douglas R. Skuce, Ingrid Meyer
KES
2006
Springer
15 years 6 months ago
A Framework for distributed knowledge management in autonomous logistic processes
The trends and recent changes in logistics lead to complex and partially conflicting requirements on logistic planning and control systems. Due to the lack of efficiency of curren...
Hagen Langer, Jan D. Gehrke, Joachim Hammer, Marti...
AIEDAM
1999
79views more  AIEDAM 1999»
15 years 6 months ago
An algorithmic approach to knowledge evolution
Intelligent agents must update their knowledge base as they acquire new information about their environment. The modal logic S5n has been designed for representing knowledge bases...
Alessio Lomuscio, Mark Ryan
ISEM
2006
112views more  ISEM 2006»
15 years 6 months ago
Ubiquitous computing: connecting Pervasive computing through Semantic Web
Ubiquitous computing refers to building a global computing environment where seamless and invisible access to computing resources is provided to the user. Pervasive computing deal...
Sachin Singh, Sushil Puradkar, Yugyung Lee