The understanding of consumer interaction with online EC Websites is one of the big current challenges for online marketers. The present paper investigates what drives and impedes...
Large organizations with sophisticated infrastructures have large form-based systems that manage the interaction between the user community and the infrastructure. In many cases, ...
We present Aardvark, a social search engine. With Aardvark, users ask a question, either by instant message, email, web input, text message, or voice. Aardvark then routes the que...
This talk discusses how to strike a good balance between making the user an active co-constructor of system functionality versus making a too strong, interpretative design that do...
This paper addresses a spoken dialogue framework that helps users make decisions. Various decision criteria are involved when we select an alternative from a given set of alternati...
Teruhisa Misu, Chiori Hori, Kiyonori Ohtake, Hidek...