This paper describes Thread Arcs, a novel interactive visualization technique designed to help people use threads found in email. Thread Arcs combine the chronology of messages wi...
Users of complex applications need advice, assistance, and feedback while they work. We are experimenting with “adjunct” user agents that are aware of the history of interacti...
Robert G. Farrell, Peter G. Fairweather, Eric Brei...
Tag clouds are typically presented so that users can actively utilize community-generated metadata to query a collection. This research investigates whether such keyword clouds, a...
Trust emerges from interaction. If trust in information systems is to be promoted, then attention must be directed, at least in part, to interaction design. This presentation will ...
Email has become overloaded as users make use of email tools for performing a wide range of activities. Previous studies have demonstrated the different strategies employed by ema...