User attention is a scarce resource, and users are susceptible to interruption overload. Systems do not reason about the effects of interrupting a user during a task sequence. In ...
Desktop notifications are designed to provide awareness of information while a user is attending to a primary task. Unfortunately the awareness can come with the price of disrupti...
Abstract. Large information spaces and complex functionality of contemporary systems together with the advent of the Semantic Web are big challenges for the design of simple yet po...
Few users of computer applications seek help from the documentation. This paper reports the results of an empirical study of why this is so and examines how, in real work, users s...
The functionality of an information kiosk can be extended by allowing it to interact with a smartphone, as demonstrated by the Kimono system, and the user interface can be greatly...