Current research focuses on the dynamics of mobile telecommunications market innovation from the perspectives of technology innovation or service adoption. However,because there i...
The growth and popularity of e-commerce has both challenged and enabled public sector organisations to redefine their levels of service. In the early 1990's BPR was proposed ...
The success of the Semantic Web crucially depends on the easy creation, integration and use of semantic data. For this purpose, we consider an integration scenario that defies co...
- Abstract Modeling web site personalization strategies. Personalization is a key factor for differentiating services and retaining customers in World Wide Web sites. On the other ...
Business Process Reengineering is a reverse design process that allows for radical improvement in quality, service, cycle times, productivity and cost for a specific market or cus...