Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
We introduce a network-based problem detection framework for distributed systems, which includes a data-mining method for discovering dynamic dependencies among distributed servic...
Richly interlinked, machine-understandable data constitute the basis for the Semantic Web. We provide a framework, CREAM, that allows for creation of metadata. While the annotatio...
Abstract. E-government services usually process large amounts of confidential data. Therefore, security requirements for the communication between components have to be adhered in...
A common practice in system design is to treat features intended to enhance performance and reliability as low priority tasks by scheduling them during idle periods, with the goal...
Ningfang Mi, Alma Riska, Xin Li, Evgenia Smirni, E...