A problem with many of today's appliance interfaces is that they are inconsistent. For example, the procedure for setting the time on alarm clocks and VCRs differs, even amon...
One of the important challenges faced by designers of online communities is eliciting sufficent contributions from community members. Users in online communities may have difficul...
Al Mamunur Rashid, Kimberly S. Ling, Regina D. Tas...
One important tool for developing complex interactive applications is "Wizard of Oz" (WOz) simulation. WOz simulation allows design concepts, content and partially compl...
Steven Dow, Jaemin Lee, Christopher Oezbek, Blair ...
The Keystroke-Level Model (KLM) has been shown to predict skilled use of desktop systems, but has not been validated on a handheld device that uses a stylus instead of a keyboard....
In this paper, we demonstrate how ethnographic fieldwork studies can be used to inform the design of third generation mobile phones. We draw on a field study of teenage mobile pho...