Both academics and practitioners have invested considerably in the information systems evaluation arena, yet rewards remain elusive. The aim of this paper is to provide rich insig...
This paper presents a critical discussion of the various approaches that have been used in the evaluation of Natural Language systems. We conclude that previous approaches have ne...
We consider the problem of evaluating retrieval systems using incomplete judgment information. Buckley and Voorhees recently demonstrated that retrieval systems can be efficiently...
We are developing a corpus-based approach for the prediction of help-desk responses from features in customers’ emails, where responses are represented at two levels of granular...
This paper presents the design, implementation, and evaluation of an interactive tabletop system that supports co-located meeting capture and asynchronous search and review of pas...
Seth E. Hunter, Pattie Maes, Stacey D. Scott, Henr...