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GROUP
2005
ACM
15 years 12 months ago
Instant messaging bots: accountability and peripheral participation for textual user interfaces
Over the last several years, studies of instant messaging have observed its increasing role in the workplace[1] and in social situations[2]. We propose that modifying applications...
Stephen Chan, Benjamin Hill, Sarita Yardi
EUC
2005
Springer
15 years 12 months ago
Baton: A Service Management System for Coordinating Smart Things in Smart Spaces
Smart spaces are open complex computing systems, consisting of a large variety of cooperative smart things. Central to building smart spaces is the support for sophisticated coordi...
Jingyu Li, Yuanchun Shi
CSCW
2004
ACM
15 years 11 months ago
Controlling interruptions: awareness displays and social motivation for coordination
Spontaneous communication is common in the workplace but can be disruptive. Such communication usually benefits the initiator more than the target of an interruption. Previous res...
Laura A. Dabbish, Robert E. Kraut
CSCW
2004
ACM
15 years 11 months ago
QnA: augmenting an instant messaging client to balance user responsiveness and performance
The growing use of Instant Messaging for social and work-related communication has created a situation where incoming messages often become a distraction to users while they are p...
Daniel Avrahami, Scott E. Hudson
CSCW
2004
ACM
15 years 11 months ago
Instant messages: a framework for reading between the lines
A framework is described for analyzing keystroke level data from instant messages (IM). This is unlike other analyses of IM which employ server-based logs of messages. This framew...
Jeffrey D. Campbell