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» The Dea[r]th of Human Understanding
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CHI
2003
ACM
16 years 6 months ago
Persona development for information-rich domains
Designing information architecture for complex websites requires understanding user information needs and mental models in that domain. Personas, or user archetypes, created for s...
Rashmi R. Sinha
CHI
2003
ACM
16 years 6 months ago
An hour in the life: towards requirements for modelling multiple task work
It is accepted that changes in technology, work practices and the general socio-economic environment affect the way we plan and perform tasks. Support, opportunity and pressure fo...
Peter J. Wild, Peter Johnson, Hilary Johnson
CHI
2002
ACM
16 years 6 months ago
Where do web sites come from?: capturing and interacting with design history
To form a deep understanding of the present; we need to find and engage history. We present an informal history capture and retrieval mechanism for collaborative, earlystage infor...
Scott R. Klemmer, Michael Thomsen, Ethan Phelps-Go...
CHI
2002
ACM
16 years 6 months ago
Hierarchical faceted metadata in site search interfaces
One of the most pressing usability issues in the design of large web sites is that of the organization of search results. A previous study on a moderate-sized web site indicated t...
Jennifer English, Marti A. Hearst, Rashmi R. Sinha...
CHI
2001
ACM
16 years 6 months ago
Designing palaver tree online: supporting social roles in a community of oral history
As a more diverse population of users moves online, understanding how to help those groups work together and leverage their diverse skills poses a significant challenge for human-...
Jason B. Ellis, Amy Bruckman