Managing a Help Desk staffed with part-time student workers can be quite a challenge. However, it has been the experience of the Louisiana State University Office of Computing Ser...
This paper addresses interoperability issues of learning content management systems. Motivation and design challenges are presented and an interoperability framework implemented a...
Controlling the timing performance of a network server is a challenging problem. This paper presents a Queueing Model Based Feedback Control approach to keep the timing performanc...
Business to consumer is expected to be one of the fastest growing segments of electronic commerce. One important and challenging problem in such context, is the satisfaction of use...
Abstract—Satellite networks provide global coverage and support a wide range of services. Low Earth Orbit (LEO) satellites provide short round-trip delays and are becoming increa...