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» The Challenges of Service Evolution
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SIGUCCS
2003
ACM
15 years 12 months ago
Student workers: the heart of the help desk
Managing a Help Desk staffed with part-time student workers can be quite a challenge. However, it has been the experience of the Louisiana State University Office of Computing Ser...
Rachel Daigle
WWW
2003
ACM
15 years 12 months ago
Building Interoperability among Learning Content Management Systems
This paper addresses interoperability issues of learning content management systems. Motivation and design challenges are presented and an interoperability framework implemented a...
Bernd Simon, Symeon Retalis, Stefan Brantner
180
Voted
RTSS
2002
IEEE
15 years 11 months ago
Queueing Model Based Network Server Performance Control
Controlling the timing performance of a network server is a challenging problem. This paper presents a Queueing Model Based Feedback Control approach to keep the timing performanc...
Lui Sha, Xue Liu
156
Voted
ISEC
2001
Springer
118views ECommerce» more  ISEC 2001»
15 years 11 months ago
Introducing QoS to Electronic Commerce Applications
Business to consumer is expected to be one of the fastest growing segments of electronic commerce. One important and challenging problem in such context, is the satisfaction of use...
Gregor von Bochmann, Brigitte Kerhervé, Han...
INFOCOM
2000
IEEE
15 years 11 months ago
Datagram Routing Algorithm for LEO Satellite Networks
Abstract—Satellite networks provide global coverage and support a wide range of services. Low Earth Orbit (LEO) satellites provide short round-trip delays and are becoming increa...
Eylem Ekici, Ian F. Akyildiz, Michael D. Bender