Within the emergent Semantic Web framework, the use of traditional web search engines based on keywords provided by the users is not adequate anymore. Instead, new methods based o...
Phonetic speech retrieval is used to augment word based retrieval in spoken document retrieval systems, for in and out of vocabulary words. In this paper, we present a new indexin...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Reputation forms an important part of how we come to trust people in face-to-face interactions, and thus situations involving trust online have come to realize that reputation is ...
From the beginnings of the World Wide Web (WWW or Web) and the definition of the Common Gateway Interface (CGI), Web site administrators have used dynamically generated HTML page...