One of the principal problems of online help is the mismatch between the specialized knowledge and technical vocabulary of experts who are providing the help, and the relative naÃ...
Service oriented computing, with its aim of unhindered interoperability, is an appropriate paradigm for ad hoc networks, which are characterized by physical mobility of heterogeno...
Rohan Sen, Radu Handorean, Gruia-Catalin Roman, Gr...
This paper describes the design and evaluation of COLER, a computer mediated learning environment that includes a software coach to help students collaborate while solving Entity ...
Design patterns have been enthusiastically embraced in the software engineering community as well as in the web community since they capture knowledge about how and when to apply a...
As knowledge becomes the primary focus of work in many industries, virtual communities and groups are emerging as part of new organizational forms. Within these virtual forms, eff...