Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
In the process of developing an Information System, one passes through stages that include requirements gathering, design specification, and software implementation. The purpose ...
Alexander Borgida, John Mylopoulos, Joachim W. Sch...
Software maintenance and evolution is arguably a lengthy and expensive phase in the life cycle of a software system. A critical issue at this phase is change propagation: given a ...
Cognitive science emphasizes the strength of visual formalisms for human learning and problem solving. In software engineering, a clear, visual presentation of a system's arc...
City councils have not yet benefited as much from modern information systems as the other administrations. In the Cuparla project, members of the Stuttgart city councils were each...