In 1996 Ward et al reported the results of their UK study into the state of practice in evaluating and realizing benefits from IS/IT investments. This paper presents new empirical...
Wikipedia, the online encyclopedia, has attracted attention both because of its popularity and its unconventional policy of letting anyone on the internet edit its articles. This ...
The development of national broadband infrastructures has been recognized as an important part of the vision of the information society, as well as of the modernization of the pub...
The media industry is challenged to find new lines of business as technology redefines content, distribution and customer expectations. This is a case study of Oxygen Media where ...
Online service quality is a much-studied concept. Despite this, dimensions that make up service quality, and the items used to measure those dimensions have proven unstable. It is...
Mary Tate, Joerg Evermann, Beverley G. Hope, Stuar...