Turbulence is in the nature of business environments. Changes brought about because of different requirements such as social, political, technical and economic, exert pressures on ...
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
This article deals with telemedicine and in particular with telesonography. Telesonography is real-time video collaboration for remote ultrasound examinations. We present here an ...
Newport is a collaborative application for sharing context (e.g. location) and content (e.g. photos and notes) during mobile phone calls. People can share during a phone call and ...
-- Assessing the value of individual users' contributions in peer-production systems is paramount to the design of mechanisms that support collaboration and improve users'...
Elizeu Santos-Neto, Flavio Figueiredo, Jussara M. ...