The growing use of Instant Messaging for social and work-related communication has created a situation where incoming messages often become a distraction to users while they are p...
User-Centered Design is surprisingly difficult. One of the biggest issues, certainly for those with no HCI or usability experience, is a lack of appreciation of how users think an...
How is work created, assigned, and completed on large-scale, crowd-powered systems like Wikipedia? And what design principles might enable these federated online systems to be mor...
Michel Krieger, Emily Margarete Stark, Scott R. Kl...
Awareness of Web accessibility is spreading all over the world among Web designers and developers, due to regulations such as the US law called Section 508 and guidelines like the...
A referral system is a multiagent system whose member agents are capable of giving and following referrals. The specific cases of interest arise where each agent has a user. The ...