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IEAAIE
2004
Springer
16 years 10 days ago
Data Mining Approach for Analyzing Call Center Performance
Abstract. The aim of our research was to apply well-known data mining techniques (such as linear neural networks, multi-layered perceptrons, probabilistic neural networks, classifi...
Marcin Paprzycki, Ajith Abraham, Ruiyuan Guo, Srin...
JELIA
2004
Springer
16 years 10 days ago
Computing the Least Common Subsumer w.r.t. a Background Terminology
Methods for computing the least common subsumer (lcs) are usually restricted to rather inexpressive Description Logics (DLs) whereas existing knowledge bases are written in very e...
Franz Baader, Baris Sertkaya, Anni-Yasmin Turhan
KMGOV
2004
Springer
16 years 9 days ago
Ontology-Enabled E-gov Service Configuration: An Overview of the OntoGov Project
Abstract. For electronic government initiatives to succeed, in addition to modernising the front office, attention should be also paid in order to streamline, reorganise and suppor...
Efthimios Tambouris, Stelios Gorilas, Gregory Kava...
LSO
2004
Springer
16 years 9 days ago
Learning How to Manage Risks Using Organizational Knowledge
In spite of being an important software activity, many software organizations present difficulties in managing risks. This happens mainly due to their low maturity level, and becau...
Ricardo de Almeida Falbo, Fabiano Borges Ruy, Glei...
MLMI
2004
Springer
16 years 9 days ago
A Hierarchical System for Recognition, Tracking and Pose Estimation
This paper presents a new system for recognition, tracking and pose estimation of people in video sequences. It is based on the wavelet transform from the upper body part and uses ...
Philipp Zehnder, Esther Koller-Meier, Luc J. Van G...