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» Studying Teamwork in Global IT Support
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MANSCI
2008
119views more  MANSCI 2008»
15 years 6 months ago
Service-Level Differentiation in Call Centers with Fully Flexible Servers
We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
Itay Gurvich, Mor Armony, Avishai Mandelbaum
TCAD
2008
167views more  TCAD 2008»
15 years 6 months ago
System-Level Dynamic Thermal Management for High-Performance Microprocessors
Abstract--Thermal issues are fast becoming major design constraints in high-performance systems. Temperature variations adversely affect system reliability and prompt worst-case de...
Amit Kumar 0002, Li Shang, Li-Shiuan Peh, Niraj K....
AIS
1999
Springer
15 years 5 months ago
Preserving communication context: Virtual workspace and interpersonal space in Japanese CSCW
The past decade has seen the development of a perspective holding that technology is socially constructed (Mackenzie and Wacjman, 1985; Bijker, Hughes and Pinch, 1987; Bijker and L...
Lorna Heaton
JASIS
2011
95views more  JASIS 2011»
15 years 29 days ago
References made and citations received by scientific articles
This paper studies massive evidence about references made and citations received after a five-year citation window by 3.7 million articles published in 1998-2002 in 22 scientific ...
Pedro Albarrán, Javier Ruiz-Castillo
BMCBI
2011
14 years 9 months ago
Elastic SCAD as a novel penalization method for SVM classification tasks in high-dimensional data
Background: Classification and variable selection play an important role in knowledge discovery in highdimensional data. Although Support Vector Machine (SVM) algorithms are among...
Natalia Becker, Grischa Toedt, Peter Lichter, Axel...