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PVLDB
2008
94views more  PVLDB 2008»
15 years 5 months ago
Dynamic active probing of helpdesk databases
Helpdesk databases are used to store past interactions between customers and companies to improve customer service quality. One common scenario of using helpdesk database is to fi...
Shenghuo Zhu, Tao Li, Zhiyuan Chen, Dingding Wang,...
IADIS
2009
15 years 4 months ago
Trash article detection using categorization techniques
We explore techniques for detecting news articles containing invalid information, using the help of text categorization technology. The information that exists on the World Wide W...
Christos Bouras, Vassilis Tsogkas, Vassilis Poulop...
WWW
2011
ACM
15 years 1 months ago
OXPath: little language, little memory, great value
Data about everything is readily available on the web—but often only accessible through elaborate user interactions. For automated decision support, extracting that data is esse...
Andrew Jon Sellers, Tim Furche, Georg Gottlob, Gio...
CAISE
2005
Springer
15 years 12 months ago
A Meta Model for Process Mining Data
Abstract. Modern process-aware information systems store detailed information about processes as they are being executed. This kind of information can be used for very different p...
Boudewijn F. van Dongen, Wil M. P. van der Aalst
ADB
1994
311views Database» more  ADB 1994»
15 years 10 months ago
A Personal and Portable Database Server: the CQL Card
Database applications and technologies are of central importance in many information systems a person may encounter. To obtain services, the end-users are required a smart card (pl...
Pierre Paradinas, Jean-Jacques Vandewalle