Process management and workflow systems play an important role in the composition of services in business as well as automation environments. Processes are designed using tools a...
A common assumption for many process-centred support environments is that they provide the same process support at different levels of the organization. We believe that the requir...
Much contemporary development process research is based on analyses of process steps, their duration, and the events they propagate. Our initial research in large, mature telecomm...
Design process excellence is considered a major differentiating factor between competing enterprises since it determines the constraints within which plant operation and supply ch...
The existence of variations in the organizational environment makes the configuration of business process models a complex activity, even for experienced business analysts. The inc...