This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...
Service workflow management which consolidates multiple services to achieve business goals has become a critical issue in service-oriented computing. Due to the unique feature of ...
Jun Yan, Yun Yang, Ryszard Kowalczyk, Xuan Thang N...
Personal assistants need to allow the user to interact with the system in a flexible and adaptive way such as through spoken language dialogue. In this research we focus on an ap...
System configuration management is difficult because systems evolve in an undisciplined way: packages are upgraded, configuration files are edited, and so on. The management of ex...
Defining Digital Rights Management (DRM) is a complex task. There is no unique universal definition. There are many legal, economic, functional, and technical definitions. This co...