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WSC
2001
15 years 8 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
SERP
2003
15 years 8 months ago
Process Improvement in Large-Scale Industrial Environments Based on SCM
Abstract Process improvement in a large-scale industrial environment is a challenge for numerous reasons. Besides others it is difficult to convince and motivate a critical mass of...
Tilman Seifert, Markus Pizka, Karlheinz Raith
PDPTA
2000
15 years 8 months ago
Monitoring Mobile Code
Code Mobility brings the possibility of building distributed systems better suited to a range of application areas. While platforms supporting Code Mobility are already in use, su...
Fernando Luís Dotti, Lucio Mauro Duarte
WSC
1997
15 years 8 months ago
The Department of Defense High Level Architecture
The High Level Architecture (HLA) provides the specification of a common technical architecture for use across all classes of simulations in the US Department of Defense. It provi...
Judith S. Dahmann, Richard Fujimoto, Richard M. We...
IM
1993
15 years 8 months ago
A Hybrid Expert System/Neural Network Traffic Advice System
A hybrid Expert System / Neural Network Traffic Advice system has been developed to aid traffic management in the Southern Californian telephone network. The system has been worki...
Rodney M. Goodman, Barry Ambrose, Hayes Latin, San...