Independent from specific application domains, similar requirements can be identified regarding information needs during daily work. For coping with generality on the one hand an...
This position paper argues that the mobile agents paradigm is a useful and important technology enabling pervasive and ubiquitous computing. Context awareness drives adaptability ...
SweetDeal is a rule-based approach to representation of business contracts that enables software agents to create, evaluate, negotiate, and execute contracts with substantial auto...
Initial deployment and subsequent dynamic reconfiguration of a software system is difficult because of the interplay of many interdependent factors, including cost, time, applicat...
Naveed Arshad, Dennis Heimbigner, Alexander L. Wol...
We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...