When experts participate in collaborative systems, tension may arise between them and novice contributors. In particular, when experts perceive novices as a bother or a threat, th...
This paper explores how homeless young people, aged 1325, make use of information systems in daily life. Observed in a community technology center, four different examples of uses...
American Sign Language (ASL) currently lacks agreed-upon signs for complex terms in scientific fields, causing deaf students to miss or misunderstand course material. Furthermor...
Anna Cavender, Daniel S. Otero, Jeffrey P. Bigham,...
How can we best explore the range of users' reactions when developing future technologies that maybe controversial, such as personal healthcare systems? Our approach – Cont...
Clara Mancini, Yvonne Rogers, Arosha K. Bandara, T...
This study reports results of an ethnographic action research study, exploring mobile-centric internet use. Over the course of 13 weeks, eight women, each a member of a livelihood...