Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
The UCSD ActiveCampus project is an exploration of wireless location-aware computing in the university setting. ActiveClass supports classroom activities such as anonymous asking ...
William G. Griswold, Patricia Shanahan, Steven W. ...
We introduce and motivate crowd computing, which combines mobile devices and social interactions to achieve large-scale distributed computation. An opportunistic network of mobile...
Derek Gordon Murray, Eiko Yoneki, Jon Crowcroft, S...
We investigate services giving users an adequate insight on his or her energy consumption habits in order to optimize it in the long run. The explored energy awareness services are...
Pervasive computing promises to revolutionize computing, empower mobile users, and enhance mobility, customizability and adaptability of computing environments. Intrinsic to the n...
Jalal Al-Muhtadi, Raquel L. Hill, Roy H. Campbell,...