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CSCW
1994
ACM
15 years 11 months ago
Moving Out from the Control Room: Ethnography in System Design
Ethnography has gained considerable prominence as a technique for informing CSCW systems development of the nature of work. Experiences of ethnography reported to date have focuse...
John A. Hughes, Val King, Tom Rodden, Hans Anderse...
CSCW
2000
ACM
15 years 6 months ago
Workflow Systems: Occasions for Success and Failure
Abstract. Workflow technologies have created considerable discussion within the computer supported cooperative work community. Although a number of theoretical and empirical warnin...
Rebecca E. Grinter
IH
2001
Springer
15 years 11 months ago
Real World Patterns of Failure in Anonymity Systems
Abstract. We present attacks on the anonymity and pseudonymity provided by a “lonely hearts” dating service and by the HushMail encrypted email system. We move on to discuss so...
Richard Clayton, George Danezis, Markus G. Kuhn
166
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CSCW
1996
ACM
15 years 11 months ago
Freeflow: Mediating Between Representation and Action in Workflow Systems
In order to understand some problems associated with workflow, we set out an analysis of workflow systems, identifying a number of basic issues in the underlying technology. This ...
Paul Dourish, Jim Holmes, Allan MacLean, Pernille ...
CSCW
2002
ACM
15 years 6 months ago
Achieving undo in bitmap-based collaborative graphics editing systems
Bitmap-based collaborative graphics editing systems are a special class of real-time collaborative editing systems. Undo is an important and difficult problem in these systems. Ex...
Xueyi Wang, Jiajun Bu, Chun Chen