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IEEEARES
2007
IEEE
16 years 1 months ago
Reputation Management Survey
Electronic markets, distributed peer-to-peer applications and other forms of online collaboration are all based on mutual trust, which enables transacting peers to overcome the un...
Sini Ruohomaa, Lea Kutvonen, Eleni Koutrouli
CSCW
2004
ACM
16 years 5 days ago
Field studies of computer system administrators: analysis of system management tools and practices
Computer system administrators are the unsung heroes of the information age, working behind the scenes to configure, maintain, and troubleshoot the computer infrastructure that un...
Rob Barrett, Eser Kandogan, Paul P. Maglio, Eben M...
181
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JAIR
2008
130views more  JAIR 2008»
15 years 6 months ago
Axiomatic Foundations for Ranking Systems
Reasoning about agent preferences on a set of alternatives, and the aggregation of such preferences into some social ranking is a fundamental issue in reasoning about multi-agent ...
Alon Altman, Moshe Tennenholtz
CSCW
1996
ACM
15 years 11 months ago
Answer Garden 2: Merging Organizational Memory with Collaborative Help
This research examines a collaborative solution to a common problem, that of providing help to distributed users. The Answer Garden 2 system provides a secondgeneration architectu...
Mark S. Ackerman, David W. McDonald
CSCW
1994
ACM
15 years 10 months ago
Augmenting the Organizational Memory: A Field Study of Answer Garden
A growing concern for organizations and groups has been to augment their knowledge and expertise. One such augmentation is to provide an organizational memory, some record of the ...
Mark S. Ackerman