Most developed countries are facing an ageing population, leading to an increasing demand on both health care and social welfare systems. There is a general agreement that these in...
User retention is important to the success of online social media, particularly in virtual world settings where users shape one another’s online experience. We study a rich set ...
Web-based communities have become important places for people to seek and share expertise. We find that networks in these communities typically differ in their topology from other...
In third generation (3G) wireless data networks, repeated requests for popular data items can exacerbate the already scarce wireless spectrum. In this paper we propose an architec...
Michel X. Goemans, Erran L. Li, Vahab S. Mirrokni,...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...