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WWW
2007
ACM
16 years 7 months ago
Communication as information-seeking: the case for mobile social software for developing regions
In this paper, we describe several findings from a multi-year, multi-method study of how information and communication technologies have been adopted and adapted in Central Asia. ...
Beth E. Kolko, Emma J. Rose, Erica J. Johnson
CIKM
2009
Springer
16 years 1 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
CSE
2009
IEEE
15 years 10 months ago
Churn Prediction in MMORPGs: A Social Influence Based Approach
Massively Multiplayer Online Role Playing Games (MMORPGs) are computer based games in which players interact with one another in the virtual world. Worldwide revenues for MMORPGs h...
Jaya Kawale, Aditya Pal, Jaideep Srivastava
CIKM
2008
Springer
15 years 8 months ago
SoRec: social recommendation using probabilistic matrix factorization
Data sparsity, scalability and prediction quality have been recognized as the three most crucial challenges that every collaborative filtering algorithm or recommender system conf...
Hao Ma, Haixuan Yang, Michael R. Lyu, Irwin King
INFOCOM
2011
IEEE
14 years 10 months ago
Adaptive algorithms for detecting community structure in dynamic social networks
—Social networks exhibit a very special property: community structure. Understanding the network community structure is of great advantages. It not only provides helpful informat...
Nam P. Nguyen, Thang N. Dinh, Ying Xuan, My T. Tha...