Task dependencies drive the need to coordinate work activities. We describe a technique for using automatically generated archival data to compute coordination requirements, i.e.,...
Marcelo Cataldo, Patrick Wagstrom, James D. Herbsl...
This study explores interruption patterns among software developers who program in pairs versus those who program solo. Ethnographic observations indicate that interruption length...
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...
Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a lar...
This paper explores the embodied interactional ways in which people naturally collaborate around and share collections of photographs. We employ ethnographic studies of paper-base...