Online collaboration, in comparison to face-to-face collaboration, is advantageous in making multiparty teamwork possible at a very low cost. As multicultural multiparty collabora...
The schema or mental structures that people apply towards other people has been shown to influence the way people cooperate with others. Schemas evoke behavioral scripts. In this ...
In this paper, we describe a range of audio problems that impact the effectiveness of audio conferences and detail the solutions we have devised to address these problems. We cond...
Nicole Yankelovich, Jonathan Kaplan, Joe Provino, ...
This paper considers the complexity of measuring the return on investment for technology adoption. A brief case study of technology adoption in a large design and construction fir...
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...