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CSCW
2002
ACM
15 years 6 months ago
Clover architecture for groupware
In this paper we present the Clover architectural model, a new conceptual architectural model for groupware. Our model results from the combination of the layer approach of Dewan&...
Yann Laurillau, Laurence Nigay
CSCW
2002
ACM
15 years 6 months ago
Extreme work teams: using SWAT teams as a model for coordinating distributed robots
We present a field study of police SWAT teams for the purpose of enabling grounded design of a system to coordinate distributed field robots. The mission-oriented, spatially distr...
Hank Jones, Pamela J. Hinds
CSCW
2002
ACM
15 years 6 months ago
A new dimension in access control: studying maintenance engineering across organizational boundaries
Inter-organizational cooperation has specific requirements for access control. The paper presents the results from a field study which looks at the cooperation between two enginee...
Gunnar Stevens, Volker Wulf
CSCW
2002
ACM
15 years 6 months ago
Achieving undo in bitmap-based collaborative graphics editing systems
Bitmap-based collaborative graphics editing systems are a special class of real-time collaborative editing systems. Undo is an important and difficult problem in these systems. Ex...
Xueyi Wang, Jiajun Bu, Chun Chen
CSCW
2002
ACM
15 years 6 months ago
Activity Theory and System Design: A View from the Trenches
An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles