In this paper we present the Clover architectural model, a new conceptual architectural model for groupware. Our model results from the combination of the layer approach of Dewan&...
We present a field study of police SWAT teams for the purpose of enabling grounded design of a system to coordinate distributed field robots. The mission-oriented, spatially distr...
Inter-organizational cooperation has specific requirements for access control. The paper presents the results from a field study which looks at the cooperation between two enginee...
Bitmap-based collaborative graphics editing systems are a special class of real-time collaborative editing systems. Undo is an important and difficult problem in these systems. Ex...
An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles