In this paper, we look at how people working in a governmental labor inspection agency tailor their shared PC environment. Starting with standard off-the-shelf software, the tailo...
Awareness of individual and group activities is critical to successful collaboration and is commonly supported in CSCW systems by active, information generation mechanisms separat...
This paper relates experiences of a project where an ethnographic study of air traffic controllers is being used to inform the design of the controllers' interface to the fli...
Richard Bentley, John A. Hughes, David Randall, To...
Our work focuses on providing computational support for informal communication among people who are geographically separated. To better understand the use of artifacts in communic...
Today, most cooperative systems support primarily either asynchronous or synchronous (real time) cooperative work. We feel that both synchronous and asynchronous cooperation are e...