Academic Technology Services at the University of Rochester is in the process of revamping its student staff training program. This is in an effort to provide top-notch customer s...
In this paper, we present an autonomous and scalable WSMO-based methodology to describe quality of service (QoS) and geographic features of e-services in a peer-to-peer based envir...
Services can be characterized as activities in which providers and customers co-create value. The need for a tight collaboration between providers and customers is thus an importa...
We present an architecture of a hosting system consisting of a set of hosted Web Services subject to QoS constraints, and a certain number of servers used to run users demand. The ...
Many governments have shown leadership in encouraging their citizenry to conduct transactions on-line. The policies that underpin these initiatives refer to a blend of civic benef...