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DIM
2009
ACM
15 years 11 months ago
Using identity credential usage logs to detect anomalous service accesses
For e-commerce companies providing online services, fraudulent access resulting from theft of identity credentials is a serious concern. Such online service providers deploy a var...
Daisuke Mashima, Mustaque Ahamad
ICWS
2008
IEEE
15 years 8 months ago
Dynamic Exception Handling Based on Web Services and OPC XML-DA
Programmable Logic Controllers (PLC) are widely used in process automation due to their fast and guarantee response time. However their programming and interfacing capacities are ...
Francisco Javier Díez, Iñaki Maurtua
ECIS
2001
15 years 8 months ago
Re orienting information systems for customer centric service: The case of the Greek Ministry of Finance
Governments are employing modern information and communication technologies to better serve society. Raising the effectiveness of government as well as the quality of the civil se...
Dimitrios S. Stamoulis, Dimitris Gouscos, Panagiot...
ICIS
2000
15 years 8 months ago
Managing customer turnover in online services: a systems thinking approach
Even as they enjoy impressive growth, one of the major challenges facing providers of online services is a high rate of customer turnover. It has adverse impacts on business perfo...
Amitava Dutta
CORR
2007
Springer
90views Education» more  CORR 2007»
15 years 6 months ago
Recommender System for Online Dating Service
Abstract. Users of online dating sites are facing information overload that requires them to manually construct queries and browse huge amount of matching user profiles. This beco...
Lukas Brozovsky, Vaclav Petricek