We consider Internet broadband access as an elastic service whose value varies across segments of the user population. We show that introducing multiple tiers of service can be an ...
The Asynchronous Transfer Mode (ATM) networks are quickly being adopted as backbones over various parts of the Internet. This paper analyzes the performance of TCP/IP protocols ove...
: The ability to estimate the communication latency between arbitrary hosts on the Internet would enable the distributed computing applications to find the closest server or to fin...
R. Vijayprasanth, R. Kavithaa, Rajkumar Kettimuthu
— Multi-tier Internet service clusters often contain complex calling dependencies among service components spreading across cluster nodes. Without proper handling, partial failur...
Lingkun Chu, Kai Shen, Hong Tang, Tao Yang, Jingyu...
: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...