The creative process has been a key topic research over the past century, but it wasn’t until the last decade that creativity became a hot topic of research in the HCI. It is an...
Scarlett R. Herring, Brett R. Jones, Brian P. Bail...
In several application areas for Planning, in particular helping with the creation of new processes in Business Process Management (BPM), a major obstacle lies in the modeling. Ob...
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Software failures can lead to substantial costs for the user. Existing models for software reliability prediction do not provide much insight into this financial impact. Our appro...
Franz Brosch, Ralf Gitzel, Heiko Koziolek, Simone ...
Information technology is arguably an important tool for knowledge management, facilitating learning in a business context. However, the current use of information technology in t...
Miltiadis D. Lytras, Athanasia Pouloudi, Angeliki ...