: This paper introduces a tailored procedure model to construct reference models by using rich empirical data. The procedure model has been built based on requirements from the pub...
For enterprises it has become crucial to check compliance of their business processes with certain rules such as medical guidelines or financial regulations. When automating compli...
It is advocated to use the ISO/IEC 15504 standard into new domains not related to Information Technology (IT), giving a powerful enterprise-wide assessment tool for quality manager...
This paper presents a model for investigating causes and effects of Cooperative Sourcing in the banking industry. Cooperative Sourcing means merging of similar processes by severa...
BPEL4WS is one of the most important business process modelling languages. One distinct feature of it is the fully programmable fault and compensation handling mechanism, which all...