Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
The role-based access control (RBAC) model has proven to be cost effective to reduce the complexity and costs of access permission management. To maximize the advantages offered...
Alessandro Colantonio, Roberto Di Pietro, Alberto ...
In the present paper we propose a method that permits visualization of manufacturing devices from a functional perspective. The aim of this method is to raise raction level of man...
Abstract. When assessing the usability of BPM technologies enterprises have to rely on vendor promises or qualitative data rather than on empirical or experimental research. To add...
: Process modelling has proved to be a powerful instrument to describe and manage the increasingly complex processes within and across enterprises. Yet, it requires a significant a...