Abstract. In current dynamic business environment, it has been argued that certain characteristics of ad-hocism in business processes are desirable. Such business processes typical...
Organisations that follow the CMM-road towards software process improvement tend to spend large amounts of money and effort. This is certainly the case in the company ING which le...
Rob J. Kusters, Jos J. M. Trienekens, Wilmar Hasso...
Abstract--Change Management, a core process of the Information Technology Infrastructure Library (ITIL), is concerned with the management of changes to IT infrastructure and servic...
Abstract--With the availability of powerful computational and communication systems, scientists now readily access large, complicated derived datasets and build on those results to...
Leon J. Osterweil, Lori A. Clarke, Aaron M. Elliso...
Web services have greatly leveraged the world of Business-to-Business (B2B) communication and promise a lot more through dynamic service composition. In order to compose Web servi...