- Extended Abstract of Industrial Talk IT services are an important means to achieve competitive advantages by creating new business models or by reducing costs. Furthermore, there...
— Change management is one of the most critical processes in IT management. Some of the reasons are the sheer number of changes and the difficulty of evaluating the impact of cha...
Workflow technology has emerged as an appropriate platform for consolidating the distributed information resources of an enterprise, promoting interoperability across cross-platfo...
An integrated management of business processes demands a strictly process-oriented development of the supporting IT. Process-orientation is especially promoted by Service-Oriented...
Managing cooperation in Business Processes still represents a challenge because of several problems. Concurrent access to common data, coherence of the results, organisation and c...