Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
In this article we explore the short and largely undocumented history of electronic government, discuss the literature of e-government at the local government level, and document ...
Stephen H. Holden, Donald F. Norris, Patricia D. F...
The paper studies the relationship between information technology (IT), time personality and managerial productivity. Time personality is captured by concepts of polychronicity an...
There are many studies in Information Systems on the adoption of new innovations. This paper, on the other hand, presents the findings of an empirical study, which explores factor...
Michael C. L. Lai, Susanna S. Y. Ho, Wendy W. Y. H...
A field study of Computer Mediated Communication (CMC) as used in higher education asks the questions, "Will students take part in synchronous chat sessions if they are sched...