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HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
16 years 3 days ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
HICSS
2003
IEEE
99views Biometrics» more  HICSS 2003»
16 years 3 days ago
Electronic Government at the Grass Roots: Contemporary Evidence and Future Trends
In this article we explore the short and largely undocumented history of electronic government, discuss the literature of e-government at the local government level, and document ...
Stephen H. Holden, Donald F. Norris, Patricia D. F...
173
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HICSS
2003
IEEE
140views Biometrics» more  HICSS 2003»
16 years 3 days ago
The Effects of Time and Personality on the Productivity of Management Information Systems
The paper studies the relationship between information technology (IT), time personality and managerial productivity. Time personality is captured by concepts of polychronicity an...
Vladimir Kvassov
HICSS
2003
IEEE
202views Biometrics» more  HICSS 2003»
16 years 3 days ago
Adoption Process of Upgrading Software: An Empirical Study of Windows XP
There are many studies in Information Systems on the adoption of new innovations. This paper, on the other hand, presents the findings of an empirical study, which explores factor...
Michael C. L. Lai, Susanna S. Y. Ho, Wendy W. Y. H...
HICSS
2003
IEEE
215views Biometrics» more  HICSS 2003»
16 years 3 days ago
A Field Study of Use of Synchronous Chat in Online Courses
A field study of Computer Mediated Communication (CMC) as used in higher education asks the questions, "Will students take part in synchronous chat sessions if they are sched...
David H. Spencer, Starr Roxanne Hiltz