We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
Aspect mining tries to identify crosscutting concerns in existing systems and thus supports the adaption to an aspect-oriented design. This paper describes an automatic static asp...
We introduce the new, improved version of the Haskell Equational Reasoning Assistant, which consists of an Ajax application for rewriting Haskell fragments in their context, and a...
– The Science Activity Planner (SAP) is the primary science operations tool for the Mars Exploration Rover mission and NASA’s Software of the Year for 2004. SAP utilizes a vari...
Jeffrey S. Norris, Mark W. Powell, Marsette Vona, ...
GOMS is a well-known model that has been successfully used in predicting the performance of humancomputer interaction, identifying usability problems and improving user-interface ...