Internet servers are developing into complex but central components in the information infrastructure and are accessed by an ever-increasing and diversified user population. As s...
I/O consolidation is a growing trend in production environments due to the increasing complexity in tuning and managing storage systems. A consequence of this trend is the need to...
Jianyong Zhang, Anand Sivasubramaniam, Alma Riska,...
Performance characteristics, such as response time, throughput and scalability, are key quality attributes of distributed applications. Current practice, however, rarely applies s...
The current landscape for digital rights management (DRM) consists of various ad hoc technologies and platforms that largely focus on copy protection. The fragmented nature of the...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...