5518 search results - page 719 / 1104 » Rule-Based Service Modeling |
210
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SIAMCOMP
2002
15 years 6 months ago
2002
This paper presents a formal design for a novel group communication service targeted for WANs. The service provides Virtual Synchrony semantics. Such semantics facilitate the desi...
175
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PVLDB
2008
15 years 6 months ago
2008
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
159
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PVLDB
2008
15 years 6 months ago
2008
Helpdesk databases are used to store past interactions between customers and companies to improve customer service quality. One common scenario of using helpdesk database is to fi...
164
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SIGMETRICS
2010
ACM
15 years 5 months ago
2010
ACM
Data center availability is critical considering the explosive growth in Internet services and people’s dependence on them. Furthermore, in recent years, sustainability has beco...
170
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PDPTA
2010
15 years 4 months ago
2010
- Complex business service systems, such as SOA system, are prone to suffer from reliability problem. Various legend applications compatible in SOA system make things worse. Softwa...