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MANSCI
2008
119views more  MANSCI 2008»
15 years 6 months ago
Service-Level Differentiation in Call Centers with Fully Flexible Servers
We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
Itay Gurvich, Mor Armony, Avishai Mandelbaum
HICSS
2010
IEEE
161views Biometrics» more  HICSS 2010»
16 years 1 months ago
Managing Information Intensive Service Facilities: Executive Contracts, Market Information, and Capacity Planning
in Progress – Extended Abstract Word count: 3124 Effectively managing IT service centers such as call centers, computerized diagnostic imaging facilities, data centers, e-commerc...
Yabing Jiang, Abraham Seidmann
WWW
2003
ACM
16 years 1 days ago
Media Companion: Delivering Content-oriented Web Services to Internet Media
In the past few years we have seen a huge industrial investment on the development of content delivery networks (CDNs) which provide a large number of caches and storage devices a...
Wei-Ying Ma, Xing Xie, Chun Yuan, Yu Chen, Zheng Z...
ICA3PP
2010
Springer
15 years 11 months ago
InterCloud: Utility-Oriented Federation of Cloud Computing Environments for Scaling of Application Services
Abstract. Cloud computing providers have setup several data centers at different geographical locations over the Internet in order to optimally serve needs of their customers aroun...
Rajkumar Buyya, Rajiv Ranjan, Rodrigo N. Calheiros
BROADNETS
2006
IEEE
15 years 10 months ago
Efficient Integration of Web Services in Ambient-aware Sensor Network Applications
Sensor webs are heterogeneous collections of sensor devices that collect information and interact with the environment. They consist of wireless sensor networks that are ensembles ...
Isaac Amundson, Manish Kushwaha, Xenofon D. Koutso...