5518 search results - page 374 / 1104 » Rule-Based Service Modeling |
172
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ICWE
2010
Springer
15 years 8 months ago
2010
Springer
: Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements Hamid R. Motahari-Nezhad, Sven Graupner, Sharad Singhal HP Laboratories HPL...
190
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SOSP
2005
ACM
16 years 3 months ago
2005
ACM
This paper describes a general approach to constructing cooperative services that span multiple administrative domains. In such environments, protocols must tolerate both Byzantin...
171
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NSDI
2010
15 years 8 months ago
2010
: Making cloud services responsive is critical to providing a compelling user experience. Many largescale sites, including LinkedIn, Digg and Facebook, address this need by deployi...
170
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MANSCI
2008
15 years 6 months ago
2008
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
149
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IOR
2007
15 years 6 months ago
2007
We analyze a general market for an industry of competing service facilities. Firms differentiate themselves by their price levels and the waiting time their customers experience,...